Unfortunately, gift cards are ineligible for returns. Additionally, past 60 days we are unable to offer you a refund. To complete your return, we require proof of purchase.. We get a ton of packages, so please do not send your items back without first receiving a Return Merchandise Authorization RMA number. You will receive an RMA number once you have started a return or exchange. To start a return or exchange, contact us at from our Help Center.
Already have an account Log In. Close search. Worried about changing lenses yourself? Order Custom Fit Lenses Instead. Custom Lenses Rated 4. Tell us about your frames. Add to cart. No lens. Warranty Warranty Buy With Confidence day fit guarantee, no questions asked Care Before cleaning, first blow off particles Clean lenses wet to reduce the chance of micro-scratches Use included microfiber bag or dedicated cloth Rinse after contact with chlorine or salt water Cleaning kits and storage available in accessories.
Size Lens Width - Lens Height -. Write a Review. Zhen W. Reviewed by Zhen W. Verified Buyer. I recommend this product. First, pick the type of eyeglass lenses that you need, the lens material and any other options. LensFactory offers a wide selection of available lens. From plastic to glass, we have you covered.
Send us your current or new eyeglass frames, and latest prescription with your pupil distance. We can also find your PD from old lenses that you send. Our shipping kit makes it easy! Sit back and relax while we make your new lenses. After replacing your lenses, we will send your glasses back to you! That's how we do business. You mean a lot to us and we're very serious about making you happy. If, for any reason, you don't absolutely love the lenses we make for you, we will remake them for you.
The quality is great and I really appreciated the prepaid box. I will definitely buy from them again. This is the third time I have used Lens Factory For Rx sunglass lens and they always do excellent work. I request a prepaid mailer box to send my frames and Rx and my glasses return on time as promised. Great experience. The entire process generally takes 10 to 12 business days from the date we receive your frames.
Although we do not accept returns on the lenses, we do stand by a complete satisfaction guarantee on all lenses. If within the first 30 days of receiving the lenses, they are not working for you based on the prescription you provided, you will be responsible the shipping costs, and we will re-make the lenses correctly for you, at no charge. We do require a valid RX from your eye care provider. Great question! There are two ways to expedite your order.
Select print my own pre-paid shipping label this saves 1 to 3 days 2. Once you print your label be sure to get your frames in the mail ASAP so they arrive at our lab and we can get to work. Our award-winning customer care team is here to help with a smile!
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